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    2. A newer version of your browser is available. Older versions may limit your ability to access some of this site's functionality. Citizens Bank recommends upgrading your browser.

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      Tips for ideal speed and functionality

      It is our mission to make sure we always provide you with the best experience possible. While most browsers will allow you to access our site, older versions may limit your ability to access some of the site functionality.

      To ensure you get the most from your visit, our recommendations to optimize your citizensbank.com experience are listed below.

      Minimum Browser Requirements for Online Banking

      Desktop PC's Windows 7 or higher operating system

      Mac OS version 10.9 or higher operating system

      Minimum Browser Requirements Minimum Browser Requirements
      Internet Explorer 11* or higher Safari 10 or higher
      Chrome 56 or higher Chrome 56 or higher
      Firefox 51 or higher Your browser should support TLS version 1.2 or higher
      Edge (Windows 10 or higher)
      Your browser should support TLS version 1.2 or higher
      * If using Microsoft IE version 11, and you receive the error message" Stronger security is required", turn off TLS 1.0 in Internet Options/Advanced Settings


      Minimum Requirements for Mobile Banking

      Apple IOS9 or higher

      Android 5.0 or higher

      You will also need access to the Internet using the default browser(s) included by your mobile device or the latest CitizensBank mobile banking app.


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      For a more personalized site experience citizensbank.com will pass small pieces of data (cookies) from our web server to your browser. This data is saved on your browser so that we can easily recognize you, and some of your preferred settings, on your future visits.

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      Use of Javascript

      Many of citizensbank.com's interactive features, including our online tools, utilize a scripting language called JavaScript. In order for you to fully utilize these enhanced features, JavaScript must be enabled on your browser.

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